Privacy Policy

Mindset Matters Behavioral Health LLC

At Mindset Matters Behavioral Health LLC, we are committed to protecting your privacy and ensuring the confidentiality of your personal health information. This Notice of Privacy Practices outlines how we may use and disclose your health information, and your rights regarding this information.

1. Use and Disclosure of Health Information

– Treatment: We may use your health information to provide you with medical treatment or services. This includes sharing information with other healthcare providers involved in your care. – Payment: We may use and disclose your health information to bill and receive payment for services you receive from us. – Healthcare Operations: We may use and disclose your information for our healthcare operations, which include improving our services and ensuring quality care.

2. Special Situations Requiring Disclosure

– Child and Vulnerable Adult Abuse: In accordance with Louisiana law, we are required to report any suspected abuse or neglect to the appropriate authorities. – Self-Harm and Harm to Others: If there is a threat to your safety or the safety of others, we may disclose information to prevent harm. – Legal Requirements: We may disclose health information if required by law, such as in response to a court order.

3. Your Rights Regarding Health Information

– Access: You have the right to access and obtain a copy of your health records. – Amendments: You may request an amendment to your health information if you believe it is incorrect or incomplete. – Confidential Communications: You can request that we communicate with you in a specific way or at a specific location. – Restrictions: You have the right to request restrictions on certain uses and disclosures of your health information, though we are not required to agree to all requested restrictions.

4. Electronic Communications

– We prefer to communicate through secure methods to protect your privacy. Please avoid sending sensitive information via unsecured email or text. – In emergencies, please contact us by phone or seek immediate assistance by calling 911 or the National Suicide Prevention Lifeline at 1-800-273-8255 or 988.

5. Social Media and Public Interactions

– We do not accept friend requests or engage with clients on personal social media platforms to maintain confidentiality. – Interacting with our professional social media pages is at your own risk and may impact your privacy.

6. Insurance and Financial Responsibilities

– By using insurance, a mental health diagnosis may be required for reimbursement purposes. Be aware of potential impacts on privacy and future insurance applications. – You are financially responsible for services not covered by insurance, and we may use collection procedures if necessary.

7. Additional Louisiana-Specific Policies

– Minors’ Rights: In Louisiana, minors have certain rights regarding mental health treatment. Parents may access their minor child’s health information unless restricted by law or court order. We will discuss any specific rights with you during the initial session. – Substance Abuse Records: If applicable, additional protections may apply to substance abuse records under federal and state law. We will inform you if these protections are relevant to your treatment. – Telehealth Services: We adhere to Louisiana’s telehealth regulations, ensuring informed consent and privacy protections are in place for all virtual sessions. – Data Breach Notification: In the unlikely event of a data breach, we will notify you as required by Louisiana law, outlining the nature of the breach and steps taken to address it.

8. Changes to This Notice

– We reserve the right to change this notice and will notify you of changes as required by law.

Contact Information

For questions or more information, please contact Louis J. VanAsselberg at 877-360-7671.